Privacy Policy
Last Updated: 7 December 2025
PicklesBucket Ltd (“PicklesBucket”, “we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website picklesbucket.com, our services, or communicate with us.
By using our website or working with us, you agree to the practices described in this policy.
Who We Are
PicklesBucket Ltd
71–75 Shelton Street, Covent Garden, London
WC2H 9JQ, United Kingdom
Email: hello@picklesbucket.com
We operate as a boutique branding agency and creative partner providing brand strategy, design, consulting, and digital services.
We comply with the UK General Data Protection Regulation (UK GDPR) and applicable privacy laws.
Information We Collect
We collect information in the following ways:
2.1 Information You Provide Voluntarily
When you:
• Fill out contact or inquiry forms
• Request a proposal
• Subscribe to newsletters
• Download resources or tools
• Communicate with us via email or social platforms
You may provide information such as:
• Name
• Email address
• Phone number
• Company name
• Project details
• Billing information (for paid services)
2.2 Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referral sources
This data helps us understand user behavior and improve website performance.
Cookies & Tracking Technologies
We may use cookies, analytics tools, and tracking pixels to:
• Improve website functionality
• Track performance
• Personalize content
• Measure marketing effectiveness
You can disable cookies in your browser settings.
How We Use Your Information
We use your personal data to:
• Respond to inquiries and provide customer support
• Prepare proposals, quotes, and project documentation
• Deliver branding, design, and consulting services
• Process payments and invoices
• Improve website performance and user experience
• Send updates, newsletters, or resources (with your consent)
• Maintain internal records and ensure compliance with legal obligations
We do not sell, rent, or trade your personal information.
Legal Basis for Processing (UK GDPR)
We process your data under the following legal bases:
• Contractual necessity — when delivering services or preparing proposals
• Legitimate interest — for communication, marketing, and improving our website
• Consent — when you subscribe to newsletters or access gated resources
• Legal obligation — for accounting, taxation, or compliance requirements
How We Share Your Information
We only share information with:
• Service providers (e.g., hosting providers, email platforms, analytics tools)
• Payment processors (when handling invoices/payments)
• Legal or regulatory bodies if required by law
All third parties are vetted to ensure GDPR compliance.
We do not sell or exchange personal data with advertisers.
Data Retention
We retain personal data only for as long as necessary:
• Inquiry form submissions: 12–24 months
• Project files and client communications: up to 7 years (legal requirement)
• Accounting and invoicing data: 7 years
You may request deletion sooner unless legal obligations require retention.
Security of Your Information
We take appropriate measures to protect personal data, including:
• Secure hosting environments
• Encrypted communication where applicable
• Access controls
• Industry-standard data protection practices
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights (UK GDPR)
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Withdraw consent
• Object to processing
• Request data portability
• Restrict certain types of data use
To exercise your rights, email us at hello@picklesbucket.com.
We respond within 30 days.
International Transfers
As PicklesBucket works with global clients, your data may be processed outside the UK.
We ensure all international transfers comply with GDPR, using mechanisms such as:
• UK-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Secure third-party processors
Links to External Sites
Our website may contain links to third-party platforms (Instagram, LinkedIn, Behance, etc.).
We are not responsible for the privacy practices of those external sites.
Children’s Privacy
PicklesBucket does not knowingly collect data from individuals under 16 years of age.
Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the updated date shown at the top.
Contact Us
If you have questions about this policy or your personal data, please contact:
PicklesBucket Ltd
Email: hello@picklesbucket.com
Website: www.picklesbucket.com